Contacting Rocket Software Technical Support: Difference between revisions

From m204wiki
Jump to navigation Jump to search
(Created page with "If you have current support and maintenance agreements with Rocket Software and CCA, contact Global Technical Support by email or telephone: '''Email:''' m204support@rocketso...")
 
m (update telephone number)
 
(7 intermediate revisions by 2 users not shown)
Line 1: Line 1:
If you have current support and maintenance agreements with Rocket Software and CCA, contact Global Technical Support by email or telephone:
The Rocket Community Portal is the primary method of obtaining support. If you have current support and maintenance agreements with Rocket Software and CCA, contact Rocket Software Technical Support in one of the following ways:


'''Email:''' m204support@rocketsoftware.com
'''Rocket Community Portal'''


'''Telephone:'''  
Access the portal to report a problem, download an update, or read answers to FAQs. You will be prompted to log in with the credentials supplied as part of your product maintenance agreement.
 
To log in to the Rocket Community Portal or to request a Rocket Community Portal account, go to:
http://www.rocketsoftware.com/support
 
'''Email'''  
<table class="noBorder">
<table class="noBorder">
<tr><td>North America</td><td>+1 800 755 4222</td></tr>
<tr><td>[mailto:m204support@rocketsoftware.com m204support@rocketsoftware.com]</td></tr>
</table>
 
'''Telephone'''
<table class="noBorder">
<tr><td>North America</td><td>+1 855 577 4323 </td></tr>
<tr><td>Outside of North America</td><td>+1 781 577 4467 </td></tr>
<tr><td>United Kingdom/Europe</td><td>+44 (0) 20 8867 6153 </td></tr>
<tr><td>United Kingdom/Europe</td><td>+44 (0) 20 8867 6153 </td></tr>
</table>
</table>
Alternatively, you can access the Rocket Customer Portal and report a problem, download an update, or read answers to FAQs. You will be prompted to log in with the credentials supplied as part of your product maintenance agreement.
To log in to the Rocket Customer Portal, go to:
http://www.rocketsoftware.com/support

Latest revision as of 21:49, 12 December 2017

The Rocket Community Portal is the primary method of obtaining support. If you have current support and maintenance agreements with Rocket Software and CCA, contact Rocket Software Technical Support in one of the following ways:

Rocket Community Portal

Access the portal to report a problem, download an update, or read answers to FAQs. You will be prompted to log in with the credentials supplied as part of your product maintenance agreement.

To log in to the Rocket Community Portal or to request a Rocket Community Portal account, go to: http://www.rocketsoftware.com/support

Email

m204support@rocketsoftware.com

Telephone

North America+1 855 577 4323
Outside of North America+1 781 577 4467
United Kingdom/Europe+44 (0) 20 8867 6153
Retrieved from "https://m204wiki.rocketsoftware.com/index.php?title=Contacting_Rocket_Software_Technical_Support&oldid=104720"