Contacting Rocket Software Technical Support: Difference between revisions
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If you have current support and maintenance agreements with Rocket Software and CCA, contact Rocket Software Technical Support in one of the following ways: | The Rocket Customer Portal is the primary method of obtaining support. If you have current support and maintenance agreements with Rocket Software and CCA, contact Rocket Software Technical Support in one of the following ways: | ||
'''Rocket Customer Portal''' | '''Rocket Customer Portal''' | ||
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Access the portal to report a problem, download an update, or read answers to FAQs. You will be prompted to log in with the credentials supplied as part of your product maintenance agreement. | Access the portal to report a problem, download an update, or read answers to FAQs. You will be prompted to log in with the credentials supplied as part of your product maintenance agreement. | ||
To log in to the Rocket Customer Portal, go to: | To log in to the Rocket Customer Portal or to request a Rocket Customer Portal account, go to: | ||
http://www.rocketsoftware.com/support | http://www.rocketsoftware.com/support | ||
Revision as of 16:47, 22 April 2014
The Rocket Customer Portal is the primary method of obtaining support. If you have current support and maintenance agreements with Rocket Software and CCA, contact Rocket Software Technical Support in one of the following ways:
Rocket Customer Portal
Access the portal to report a problem, download an update, or read answers to FAQs. You will be prompted to log in with the credentials supplied as part of your product maintenance agreement.
To log in to the Rocket Customer Portal or to request a Rocket Customer Portal account, go to: http://www.rocketsoftware.com/support
| m204support@rocketsoftware.com |
Telephone
| North America | +1 800 755 4222 |
| Outside of North America | +1 781 577 4467 |
| United Kingdom/Europe | +44 (0) 20 8867 6153 |