Contacting Rocket Software Technical Support: Difference between revisions
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If you have current support and maintenance agreements with Rocket Software and CCA, contact Rocket Software Technical Support in one of the following ways: | The Rocket Community Portal is the primary method of obtaining support. If you have current support and maintenance agreements with Rocket Software and CCA, contact Rocket Software Technical Support in one of the following ways: | ||
'''Rocket | '''Rocket Community Portal''' | ||
Access the portal to report a problem, download an update, or read answers to FAQs. You will be prompted to log in with the credentials supplied as part of your product maintenance agreement. | Access the portal to report a problem, download an update, or read answers to FAQs. You will be prompted to log in with the credentials supplied as part of your product maintenance agreement. | ||
To log in to the Rocket | To log in to the Rocket Community Portal or to request a Rocket Community Portal account, go to: | ||
http://www.rocketsoftware.com/support | http://www.rocketsoftware.com/support | ||
'''Email''' | '''Email''' | ||
<table class="noBorder"> | <table class="noBorder"> | ||
<tr><td>m204support@rocketsoftware.com</td></tr> | <tr><td>[mailto:m204support@rocketsoftware.com m204support@rocketsoftware.com]</td></tr> | ||
</table> | </table> | ||
'''Telephone''' | '''Telephone''' | ||
<table class="noBorder"> | <table class="noBorder"> | ||
<tr><td>North America</td><td>+1 | <tr><td>North America</td><td>+1 855 577 4323 </td></tr> | ||
<tr><td>Outside of North America</td><td>+1 781 577 4467 </td></tr> | <tr><td>Outside of North America</td><td>+1 781 577 4467 </td></tr> | ||
<tr><td>United Kingdom/Europe</td><td>+44 (0) 20 8867 6153 </td></tr> | <tr><td>United Kingdom/Europe</td><td>+44 (0) 20 8867 6153 </td></tr> | ||
</table> | </table> | ||
Latest revision as of 21:49, 12 December 2017
The Rocket Community Portal is the primary method of obtaining support. If you have current support and maintenance agreements with Rocket Software and CCA, contact Rocket Software Technical Support in one of the following ways:
Rocket Community Portal
Access the portal to report a problem, download an update, or read answers to FAQs. You will be prompted to log in with the credentials supplied as part of your product maintenance agreement.
To log in to the Rocket Community Portal or to request a Rocket Community Portal account, go to: http://www.rocketsoftware.com/support
| m204support@rocketsoftware.com |
Telephone
| North America | +1 855 577 4323 |
| Outside of North America | +1 781 577 4467 |
| United Kingdom/Europe | +44 (0) 20 8867 6153 |