Contacting Rocket Software Technical Support: Difference between revisions

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If you have current support and maintenance agreements with Rocket Software and CCA, contact Global Technical Support by email or telephone:
If you have current support and maintenance agreements with Rocket Software and CCA, contact Rocket Software Technical Support in one of the following ways:


'''Email:'''  
'''Rocket Customer Portal'''
 
Access the portal to report a problem, download an update, or read answers to FAQs. You will be prompted to log in with the credentials supplied as part of your product maintenance agreement.
 
To log in to the Rocket Customer Portal, go to:
http://www.rocketsoftware.com/support
 
'''Email'''  
<table class="noBorder">
<table class="noBorder">
<tr><td>m204support@rocketsoftware.com</td></tr>
<tr><td>m204support@rocketsoftware.com</td></tr>
</table>
</table>


'''Telephone:'''  
'''Telephone'''  
<table class="noBorder">
<table class="noBorder">
<tr><td>North America</td><td>+1 800 755 4222</td></tr>
<tr><td>North America</td><td>+1 800 755 4222 (8:30 AM – 5:30 PM EST)</td></tr>  
<tr><td>United Kingdom/Europe</td><td>+44 (0) 20 8867 6153 </td></tr>
<tr><td>United Kingdom/Europe</td><td>+44 (0) 20 8867 6153 </td></tr>
</table>
</table>
Alternatively, you can access the Rocket Customer Portal and report a problem, download an update, or read answers to FAQs. You will be prompted to log in with the credentials supplied as part of your product maintenance agreement.
To log in to the Rocket Customer Portal, go to:
http://www.rocketsoftware.com/support

Revision as of 20:33, 23 July 2013

If you have current support and maintenance agreements with Rocket Software and CCA, contact Rocket Software Technical Support in one of the following ways:

Rocket Customer Portal

Access the portal to report a problem, download an update, or read answers to FAQs. You will be prompted to log in with the credentials supplied as part of your product maintenance agreement.

To log in to the Rocket Customer Portal, go to: http://www.rocketsoftware.com/support

Email

m204support@rocketsoftware.com

Telephone

North America+1 800 755 4222 (8:30 AM – 5:30 PM EST)
United Kingdom/Europe+44 (0) 20 8867 6153