Rocket M204 user ID

To request a Rocket M204 user ID (which is different from your Rocket Community Portal ID) or to reset your password, please call Rocket M204 Support at +1.800.755.4222, or send e-mail to m204support@rocketsoftware.com. We will need to verify your organization before you can download products or generate emergency disaster recovery authorization zaps. If you need to change information in your profile, please send an e-mail outlining the requested changes to: m204support@rocketsoftware.com.

Passwords will not automatically expire, but users are encouraged to keep their passwords secret and to change them frequently. Your password can be changed at the logonid/password prompt by entering your current and new passwords separated by a colon in the password field, like this:

currentpwd:newpwd

After the password is changed, you will be prompted again to enter the logon ID and password in order to clear the old password from your browser's cache.